Job description preview
From Coupang’s original posting
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position: Senior Manager, Program Management What You Will Do • Manage the end-to-end product onboarding process for the Jiku (international products) line of business in Taiwan. • Ensure quality of catalog onboarding (images, content, titles, translations). • Manage SLAs and operational metrics. • Work with multiple stakeholders: Jiku business team, Jiku product team, catalog product team, and compliance stakeholders (e.g., PCO team). • Oversee AI-assisted translation quality and prevent escalations. • Identify…
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