Procter & Gamble
Consumer Relations Manager
SEOUL THREE IFC OFFICEPosted 7 days ago
What you'd do
- Manage consumer case management and operational service delivery to meet SLA and NPS key performance indicators
- Oversee vendor performance and ensure accurate product knowledge and process compliance
- Lead and develop specialists and delivery team members in a high-performance environment
What they want
- Bachelors degree from accredited university
- Minimum 1 year of full-time work experience
- Native-level Korean and professional-level English proficiency
Nice to have
- Digital and technical proficiency with tools for simplification and efficiency
- Project management experience for continuous improvement initiatives