Guest Experience Supervisor

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Four Seasons SeoulPosted 19 days ago

Apply on Four Seasons's career page

What you'd do

Handle guest interactions with top hospitality,accommodating special requests when possible
Assist guests with hotel services,hours,staff,events,and directions inquiries
Respond accurately and timely to requests using local knowledge and hotel practices

What they want

Demonstrate strong supervisory skills with proven coaching and development ability
Hold minimum three years Guest Services or related hospitality work experience
Present excellent interpersonal skills and professional personal appearance

Nice to have

Chinese language reading,writing,and oral fluency preferred
Previous supervisory or lead experience in guest services preferred
College degree preferably specializing in hospitality or related field

Seoulstart's read

Visa tier (likely): No sponsorship typically needed
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Luxury hotel front-of-house role in central Seoul; employer requires existing Korea work authorization and bilingual Korean-English fluency.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

Open posting