Customer Success Strategy Senior Manager/Manager

Job description preview

From Salesforce’s original posting

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience 私たちはSalesforce Strategyを担うStrategy & Programsの一員として、主にCustomer Success Group(CSG)のゴール実現に責任を持つチームです。GlobalおよびSales Strategyとの連携を通じて会社のGo-To-Market(GTM)戦略をCSGの施策に落とし込み、顧客維持・成長の実現に向けてCustomer Success Businessを牽引するリーダー陣の意思決定をデータと戦略的思考で支えます。Sales Strategy、Finance、Operations、Enablementなど多様な部門との連携を主導しながら、戦略をビジネスの現場で実現することに情熱を持つ方を歓迎します。 CSG Business…