Programs and Business Operations Lead, Membership & Services
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Job description preview
From Airbnb’s original posting
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Services & Membership team is focused on developing and scaling new growth levers for Airbnb. As a business team we work at the intersection of product, marketing, and other supply and guest teams to design, test, and launch programs that drive meaningful value for both guests and hosts. We collaborate closely with product, marketing, data science, finance, and cross-functional teams globally to bring new ideas to life and scale what works. The Difference You Will Make: As a Programs and Business Operations Lead, you will work with the Director of Services and Membership to develop and execute strategies to grow the success of Airbnb. You are someone who thrives in ambiguous, early-stage environments and brings equal parts strategic thinking and operational rigor. You will define the levers…
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