Four Seasons
Chat Communication Agent
SeoulPosted 2 days ago
What you'd do
- Manage Four Seasons digital chat platform handling guest inquiries and in-house requests
- Greet incoming chat guests and resolve basic service questions promptly
- Coordinate with hotel departments via Hotsos to fulfill guest requests
What they want
- Proficient in written and spoken English and Korean at business level
- College degree required
- Computer literacy including Microsoft Office suite
Nice to have
- Previous experience in luxury hotel front desk or reservations role
- Familiarity with hotel operations software such as Hotsos or Opera