Job description preview
From Maersk’s original posting
MVS Specialist (Japanese / Korean Speaker) About the Role We are looking for a highly motivated and customer-focused colleague to join the Lead Logistics Emerging products team. This role offers an exciting opportunity to contribute to Maersk's visibility solutions while developing expertise in customer experience, supply chain operations, and digital products. The successful candidate will be part of a locally managed team based in Chengdu and will report directly to a China-based people leader. Local leadership will provide ongoing coaching, performance guidance, and career development support. At the same time, the role offers valuable exposure to regional and global stakeholders through cross-functional collaboration. Working closely with customers, operations teams, and product stakeholders, you will help deliver an excellent customer experience while driving operational excellence and continuous improvement. Key Responsibilities • Support customer onboarding and adoption of the MVS platform. • Manage customer inquiries and provide timely, accurate updates. • Investigate and resolve visibility-related issues and exceptions. • Execute operational activities in line with…
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