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Datadog

Manager I, Technical Support Engineering

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Seoul, South KoreaPosted 14 days ago

Apply on Datadog's career page

Market pay check

Matched to Computer systems and software professionals

Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.

What you'd do

Manage and mentor Support Engineers handling client requests and integration troubleshooting
Onboard new Support Engineers successfully into the fast-paced support organization
Triage support queues and partner with Product and Engineering on urgent issues

What they want

Bring at least three years of experience leading and developing technical teams
Stay curious,self-motivated,detail-oriented,and committed to continuous learning
Apply critical thinking with a default client-centric approach to problems

Seoulstart's read

Visa tier (likely): F-2 / F-4 / F-5 / F-6 holders welcome
Korean language: Business-level Korean required
English friendliness: Medium: English JD, mixed-language workplace
Context: Global observability vendor Seoul hybrid office; bilingual EN/KR is mandatory for Korea customers and weekend queue rotation is expected.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

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