Sr Manager, ServiceNow

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From Bristol Myers Squibb’s original posting

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Key Responsibilities: • Independently lead initiatives end-to-end, acting as both the business partner and technical architect for ServiceNow solutions. • Gather business requirements and translate them into Agile stories with clear acceptance criteria for the offshore development team. • Design and architect scalable solutions within the ServiceNow platform across GRC, SecOps, and Legal Service Delivery modules. • Manage relationships with process owners across GRC, SecOps, and Legal Service Delivery, handling day-to-day escalations. • Partner with the OneTrust team to document current-state privacy workflows and translate them into…