Job description preview
From MSD’s original posting
Job Description Role Summary The Field Capability Lead will partner closely with the Associate Director, Customer & Field Insights to deliver field-facing capabilities that enable multi-channel, customer-centric commercial engagement across the Business Unit. This role will lead projects from ideation through implementation by driving capability definition, cross-functional coordination, CRT/medical-legal delivery, and change management. The immediate focus of the role will be on defined advancements such as Field Suggestions and Field Alerts. Additionally, the candidate is expected to serve as expert in their defined TA-alignment and drive continued innovation beyond these specific applications, including further AI-enabled solutions. The ideal candidate combines pharmaceutical commercial experience, strong project leadership, analytical rigor, and a growth mindset. Role Responsibilities • Co-own and operationalize the therapeutic area field capability portfolio (Field Suggestions, Field Alerts, future AI capabilities). • Own a single intake and prioritization path for therapeutic area field capability requests and translate needs into clear problem statements, requirements, and…
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