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From HP’s original posting
Collections Analyst Description - At HP, talent is our criteria. Join us in reinventing the standard for diversity and inclusion. Bring your awesomeness, and just be you! As a Collections Analyst II within HP's Global Direct Collections organization, you will play a critical role in driving cash flow, strengthening customer relationships, and supporting HP's financial health across a diverse portfolio of customers. You will collaborate with customers and cross-functional teams to resolve complex issues, streamline payment processes, mitigate risk, and deliver an exceptional customer experience. This role offers the opportunity to act as a trusted business partner, influence outcomes across multiple stakeholders, and contribute to strategic initiatives that improve end-to-end Quote-to-Cash performance. What will you do? • Manage a portfolio of customer accounts and drive timely collection of outstanding receivables. • Develop strong relationships with customer Accounts Payable teams and key business contacts to improve payment performance. • Analyze aging balances, payment trends, and account health to identify risks and opportunities for cash acceleration. • Investigate, log, and…
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