Job description preview
From Wise’s original posting
Job Description: The Send High Volume team tackles the challenges unique to customers sending large amounts internationally — think relocators moving their life savings, people managing investments abroad, or businesses running a global enterprise. For most of them, sending an amount this big is nerve-wracking. A tiny shift in the exchange rate can cost thousands, higher risk and scrutiny mean slow-downs at every step (navigating daily and monthly limits, proving the legitimacy of funds, waiting on risk clearance from banks on either side, etc.), and possibly a far more severe consequence of missing the payment timelines. They monitor, and worry throughout — Did it arrive? Why is it held? Will the rate hold? When it works, it's magic. When it doesn't, it's one of the most stressful things they'll ever go through. Our mission is to make sending £5M just as effortless as sending £500, matching our products to the unique needs of these customers: • Predictability and simplicity of process: seeing upfront what's needed and how to navigate a transfer this big, instead of hitting surprises mid-way. • Predictability of price and ETAs: a consistent, reliable forecast, so they can plan…
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