Job description preview
From On’s original posting
At a Glance This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to co-lead On’s flagship community store in the heart of Tokyo. You will be in charge of the store’s overall performance and to deliver exceptional customer service every day. You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities. Your Mission • Continuously embody and communicate On's values and brand philosophy to internal and external customers • Act as the in-store troubleshooting expert for On's store systems (e.g. POS) • Support staff planning and recruiting of Store Advisors to build and develop a motivated store team • Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements • Provide input / feedback to Merchandise and sales planning team for replenishment and product assortment planning • Oversee FoH (Front-of-House) operations and service level to ensure that exceptional service is provided to each and every customer • Support…
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