Marriott International
Spa Service Expert
Jeju-do, Korea, Republic ofPosted 9 days ago
What you'd do
- Deliver a memorable spa experience by promoting spa services and retail offerings to hotel guests
- Schedule reservations and confirm appointments while answering guest questions about available spa services
- Process guest payments and manage check-in procedures as part of the overall spa service experience
What they want
- Strong customer service orientation for creating a welcoming and memorable spa guest experience daily
- Ability to operate reservation and scheduling software and process guest payments and transactions accurately
- Professional communication skills for interacting with diverse hotel guests and spa team members
Nice to have
- Prior experience in a hotel spa,wellness center,or hospitality customer service environment
- Familiarity with spa reservation management software and luxury hotel spa service and operational standards