Customer Success Engineer (contract based)
New roles land in Following.
Seoul, Seoul, South KoreaPosted 5 months agofulltime
Market pay check
Matched to Computer systems and software professionals
Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.
What you'd do
- Guide new users through onboarding,setup,and best practices
- Document technical learnings,common patterns,and solutions from customer interactions
- Transform lessons learned into actionable knowledge for internal teams and external users
What they want
- 2+ years in developer-facing or technical support role (Customer Success,Solutions Engineering)
- Bachelor's or Master's degree in Computer Science,Computer Engineering,Electrical Engineering,or equivalent
- Strong technical background in backend systems or AI tooling
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Nice to have
- Strong technical writing skills with experience authoring user-facing or internal content
- Experience in writing developer documentation or educational content
- Prior experience managing technical escalations or working with enterprise customers
Seoulstart's read
- Visa tier (likely)
- E-7 specialty / professional (likely)
- Korean language
- Business-level Korean required
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