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FriendliAI
Customer Success Engineer (contract based)
Seoul, Seoul, South KoreaPosted 3 months agofulltime
What you'd do
- Guide new users through onboarding,setup,and best practices for FriendliAI products
- Create and maintain documentation,tutorials,and sample projects for developers
- Provide technical support via Slack,email,and meetings to resolve user issues quickly
What they want
- 2+ years in a developer-facing or technical support role such as Customer Success or Solutions Engineering
- Excellent written and verbal communication in both Korean and English
- Proficiency in Python and familiarity with LLM ecosystems like Hugging Face and LangChain
Nice to have
- Experience writing developer documentation or educational technical content
- Prior experience working with enterprise customers or managing technical escalations
Seoulstart's read
- Visa tier (likely)
- E-7 specialty / professional (likely)
- Korean language
- Business-level Korean required
- English friendliness
- Medium: English JD, mixed-language workplace
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