Job description preview
From MongoDB’s original posting
We are building a new Technical Services capability in Mexico to support a platform that helps customers build, deploy, and operate AI applications using MongoDB. This is an early hire on a growing team, and you will have the opportunity to help shape how we support customers, collaborate with Engineering and Product, and build the team’s technical practices from the start. The platform brings together AI application workflows, orchestration, model and tool integrations, cloud infrastructure, data services, and observability. The support team will work across these layers to help customers troubleshoot complex issues and operate their applications successfully. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. The role As a Technical Services Engineer, you will help customers build, deploy, and operate AI applications on a new MongoDB platform. You will investigate issues across application behavior, agent workflows, APIs, cloud infrastructure, and data services, while contributing to the broader MongoDB Technical Services organization as customer needs evolve. This role is a strong fit for an engineer who enjoys learning new…
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