Senior Manager, Partner Led Channel & Growth Operations

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From ServiceNow’s original posting

Job Description: ServiceNow is looking for a Senior Manager, Partner Led Channel & Growth Operations to wear three critical hats across AMS GPC: incubating Partner Led Channel as a new business model in AMS, supporting Canada operations as a business partner, and enabling Major Area Strategists to drive pipeline growth and partner presence in AMS Major Areas. This is a high-impact, multi-dimensional role that sits at the intersection of new business model enablement, operational excellence, and strategic growth support. You'll work with Global Operations, a new PLC leader, regional operations, and strategists to make this portfolio execute. What You'll Own Partner Led Channel Incubation & Enablement (40%) • Global Ops alignment: Partner with Global Operations to understand PLC operating model, business requirements, and operational structure. Translate Global model to AMS context. • Systems & process definition: Understand how PLC operates within our backend systems, define data flows, deal routing, partner hierarchy, and operational workflows that enable the model. • New leader enablement: Work with new PLC leader to understand their business priorities, operational needs, and…