Manage end-to-end operations for Premium Data and Brand Shop+ programs with stable service delivery.
Monitor KPIs,track subscriptions,and produce systematic performance reports on program status.
Handle brand and stakeholder inquiries,resolve issues,and maintain operational quality standards.
What they want
5+ years Program Management,Business Operations,or Project Management in e-commerce or retail.
Proven experience defining business problems and deriving solutions through quantitative data analysis.
Led SOP establishment and process improvement projects delivering efficiency gains in labor,cost,time.
Nice to have
Experience planning and launching new services,features,or business programs.
Background operating Subscription,Membership,or B2B programs at scale.
Industry experience in E-commerce,Marketplace,or Digital Platform sectors.
Seoulstart's read
Visa tier (likely)
E-7 specialty / professional (likely)
Korean language
Native Korean fluency required
English friendliness
Low: Korean-language workplace
Context
Coupang is a domestic Korean e-commerce giant with high internal standards for Korean fluency; Korean-language JD and native-level requirement suggest role demands deep cross-functional collaboration in Korean even if some global teams exist.
This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.