Support Engineer I (NYC, Weekend Shift)
New roles land in Following.
Job description preview
From Replit’s original posting
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. IN THIS ROLE YOU WILL: - Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets. -…
Open full posting on Replit’s siteSimilar roles on Seoulstart
Developer Support EngineerOkta · Bengaluru, India · 1 day ago
Technical Support Engineer, Application SecurityCloudflare · In-Office · 1 day ago
GTM Engineer - Data PlatformModal · New York; San Francisco · today
Sr Product Security Engineer | Remote | Europen8n · Berlin Office; Bosnia; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece · today