Product Expert - Web CMS - Drupal
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From Novartis’s original posting
Job Description Summary As Web Experience and Operations Lead, you will have an excellent opportunity to be at the forefront of Novartis Next Generation Customer Engagement transformation. You will be accountable for delivering outstanding and consistent web experiences you will work with marketing, medical, digital and technology teams to define and bring to life a data-driven and performance-optimized web strategy for international markets. Job Description Location: Hyderabad #Hybrid Key Responsibilities Strategic Web Experience Leadership • Operationalize the global Drupal Web Strategy by translating strategic objectives into actionable roadmaps and prioritized backlogs. • Champion best practices in user experience (UX), content governance, accessibility, and web performance to deliver consistent, high-quality digital experiences across markets. • Align web initiatives, governance, and delivery plans with enterprise priorities, brand guidelines, and compliance requirements.Demand Management • Review, assess, and prioritize incoming requests and support tickets from country stakeholders. • Recommend scalable solutions and alternative approaches in collaboration with Product…
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