Coupang
Director, Program Management [Retail COE Selection]
Seoul, South KoreaPosted 6 days ago
What you'd do
- Design customer-led Selection strategy from insights through product segments to sourcing strategy.
- Deploy selection strategy to Retail category teams with metric goals and performance tracking.
- Build scalable E2E selection solution including CRM, intelligence tools, quality evaluation framework.
What they want
- Bachelor's degree or higher with at least 15 years business or customer insights experience.
- Hands-on leadership experience solving problems with P&L ownership.
- Established relationships with top global/local brands in retail and eCommerce.
Nice to have
- Fluent in Korean language.
- Track record of decisive innovation to maximize customer satisfaction.
- Interest in technologies and experience systematizing initiatives.