Job description preview
From Datadog’s original posting
The Enterprise IT Support team is responsible for the hardware and software that Datadog employees around the world use on a daily basis to successfully do their jobs. As an Enterprise IT Support intern, you will combine theoretical learning at your school with practical, hands-on experience in our IT Support team. Over the course of your internship, you will progressively take on more responsibilities while helping ensure our ever-growing user base has everything they need to do their job. You’ll also gain exposure to security-adjacent tasks relevant to IT support operations. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do • Learn and assist in providing customer service and technical support for our employees • Shadow and support laptop deployment as part of onboarding and refresh cycles • Shadow and support laptop collection and account deactivation as part of employee offboarding cycles • Participate in new hire orientations to understand policies, best practices and…
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