Senior Technical Customer Support Engineer - Singapore
New roles land in Following.
Job description preview
From ClickHouse’s original posting
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a large variety of tasks related to our customers locally in Singapore, as well as more regionally across APJ, APAC, and EMEA. This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll-up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base. Note: This is a remote position, but candidates must be located in Singapore. What you will be doing: - Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat,…
Open full posting on ClickHouse’s site