Technical Account Manager I

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From Bear Robotics’s original posting

Job Title: Technical Account Manager I Department: Sales Job Summary: This Technical Account Manager / Technical Project Manager (TAM/TPM) owns the end-to-end execution of unmanned forklifts, acting as the key technical and project liaison between our Korea-based engineering teams and field teams in North America. The role is delivery- and execution-focused, emphasizing full project lifecycle ownership — from kick-off through completion reporting — over sales engineering activities. They will play a critical role in project planning, on-site setup and commissioning, issue resolution, and cross-functional coordination with manufacturer/ODM partners, customers, and internal development or sales teams, including extended on-site assignments of 2+ months in other U.S. states or neighboring North American countries when required. Key Duties/Responsibilities: Project Planning & Execution • Lead the full project lifecycle — including kick-off, implementation, on-site setup, commissioning, final inspection/validation, and completion reporting for unmanned forklift deployments. • Analyze customer requirements and translate them into detailed project plans, Work Breakdown Structures (WBS),…