Phenom Sr. Solutions Consultant

Job description preview

From Cisco’s original posting

The application window is expected to close on: 10/18/2026Job Description The Phenom Platform Specialist supports the day-to-day administration, configuration, and stability of Cisco's Phenom recruiting platform. This is a good fit for someone who enjoys the hands-on side of system ownership and wants to chip in to a platform that directly supports the hiring experience across Cisco. Key Responsibilities Platform Administration & Support • Handle day-to-day platform administration tasks including user access, configuration updates, and support request triage. • Fix system issues across Phenom modules and Workday • Support staging and production validation for platform updates, releases, and configuration changes. • Maintain accurate platform documentation including configuration records, process notes, and support logs.Configuration & Maintenance • Perform functional configuration of Phenom modules in alignment with Cisco's recruiting process standards. • Handle workflow logic, notification templates, screening questionnaires, and user access settings. • Identify and flag recurring issues, configuration gaps, and opportunities for platform improvement.Collaborator Support • Serve…