Customer Supply Manager

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From Mars’s original posting

Job Description: Customer Supply Manager Chicago, IL Elevate your leadership journey as our next Customer Suppply Manager. In this pivotal role, you'll inspire a high-performing team dedicated to delivering flawless, end-to-end order fulfillment and exceptional service. Serving as the strategic bridge between our operations, cross-functional partners, and external customers, you'll blend big-picture leadership with hands-on operational excellence. If you are a collaborative problem-solver ready to champion process innovation, drive performance metrics, and build lasting professional relationships, we want you to lead our supply chain team. What are we looking for? Minimum: • Bachelor's Degree in Supply Chain, Logistics, Business Administration, or a related field AND/OR • 5+ years experience in order management, customer supply chain, or logistics operations. • 2+ years of direct people management or supervisory experience. • Proficiency with ERP systems (e.g., SAP, Oracle) and order management software. • Strong analytical skills with the ability to manage billing logs, pricing deductions, and contractual agreements (e.g., CPU). • Experience tracking and driving supply chain KPIs…