System Support Specialist

Job description preview

From Dow Jones’s original posting

Job Description: About the Team: As part of the Dow Jones Print Business Operations Group, your mission will be to ensure exceptional service for our customers and create great experiences for our employees. About the Role You will operate with minimal supervision, supporting the maintenance and operation of electronic and electromechanical systems that are crucial for producing our publications across multiple corporate locations. This position requires 35 hours per week, with workdays varying based on operational needs. Overtime may be required occasionally. You will also need to perform operational tasks as needed for coverage situations, ensuring a proactive approach to maintaining productivity and quality. Additional duties may be assigned as business needs change. You will be based in LaGrange, GA and report to the Technology Services Manager. You Will: • Breakdown Repair Response: Provide immediate responses to equipment breakdowns, coordinating effectively with machinists to resolve issues promptly without compromising safety or equipment integrity. • Technical Expertise: Troubleshoot and repair electronic and electromechanical components across the pressroom, mailroom, and…