Systems Support Specialist (Electro-Mechanical)

Job description preview

From Dow Jones’s original posting

Job Description: About the Team: The Print Team supports the end-to-end lifecycle of Dow Jones’ print publications—including The Wall Street Journal, Barron’s, Investor’s Business Daily, and the New York Post. Operating across ad intake, production workflows, plant operations, printing, packaging, single copy and amenity sales, Reprints and Licensing, and distribution; the team collaborates with internal cross-functional partners and external vendors, distributors, and the USPS to ensure quality, content freshness, safety, and cost efficiency from creation to final delivery. About the Role The Chicopee plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in Chicopee, Massachusetts and report to the Technology Service Manager. You Will: • Troubleshoot and…