Customer Program Manager

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From Cisco’s original posting

Meet the Team The Project/Program Management team serves as the architectural foundation for our customer success stories, operating at the critical nexus of Cisco’s advanced technology and the evolving business requirements of our enterprise clients. We are a team of expert practitioners dedicated to operational excellence, driving complex, high-value transformations that deliver measurable results and long-term value for our global customers. Your Impact This role is the primary driver of the end-to-end lifecycle for our most strategic customer-facing programs. You will be accountable for orchestrating the entire engagement—from initiation through to closure—ensuring that scope, financial health, and quality standards are met while acting as a vital link between the customer’s business goals and Cisco’s strategic delivery objectives. You will be instrumental in driving continuous improvement through AI-enabled tools and methodologies, ensuring that every project is a catalyst for deeper customer partnerships and sustained growth. Your Impact • Strategic Delivery & Lifecycle Management: Lead large-scale, complex programs across the full project lifecycle. You will define the…