Grab

Associate, Quality & Trust

Singapore, SGPosted 1 day agofulltime

Apply on Grab's career page

What you'd do

Identify opportunities to improve store listings,menus,content accuracy,and merchant availability
Analyze order and fulfillment performance to find drivers of cancellations,delays,and quality issues
Develop interventions that improve merchant execution,reliability,and accountability on the platform

What they want

Bachelor's degree in a relevant discipline
Minimum 3 years of experience in operations,analytics,strategy,or project management
Ability to break down complex operational problems and design practical solutions balancing multiple stakeholders

Nice to have

Experience with food delivery or marketplace quality and trust operations
Data analysis skills for root cause investigation and defect tracking

Seoulstart's read

Work authorization: Not stated, verify with recruiter
Language beyond English: Not assessed

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify work-pass eligibility, language requirements, and remote allowances directly with the recruiter.

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