Senior Relationship Executive

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From ninjavan’s original posting

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth. At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. Main Duties: • Manage and grow an assigned portfolio of corporate accounts by strengthening client relationships, retaining volume and revenue, and identifying cross-sell and upsell opportunities. • Monitor account performance, shipment volume, SLAs, KPIs, and revenue, proactively addressing risks and developing action…