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Coinbase

Concierge Specialist IV

Hybrid - SingaporePosted 1 month ago

Apply on Coinbase's career page

What you'd do

Own relationships with a portfolio of the highest-value customers as primary contact
Resolve complex escalations with product,engineering,compliance,and operations
Drive onboarding and product adoption by educating clients on new features

What they want

Bring 4 or more years in customer success,account management,or client advisory
Work within financial services,fintech,or crypto including derivatives products
Hold or have held a CMS 6A licence and be willing to obtain it again

Nice to have

Responsible use of generative AI to improve workflow efficiency and quality

Compensation

$96,900 SGD annual base salary,excluding equity and bonus

Seoulstart's read

Work authorization: Not stated, verify with recruiter
Language beyond English: Another language required or preferred, see description
Context

View the full posting and apply on Coinbase's career page

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A Singapore CMS 6A licence is expected,and the role carries on-call coverage outside normal hours including weekends plus quarterly in-person sessions.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify work-pass eligibility, language requirements, and remote allowances directly with the recruiter.

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