Job description preview
From Mars’s original posting
Job Description: This position pays $18/hr. This position will be located at 1617 N. Damen Ave., Chicago, IL. This position is for a Part-Time associate who will work an average of 18-24 hours per week. The Hotel Chocolat Sales Associate is responsible for ensuring that customers are welcomed into stores and provided with excellent service, making sure that our stores, inclusive of all elements of Retail, Food & Beverage, are well presented according to our Retail Excellence guidelines. To accomplish Hotel Chocolat’s mission of ‘Making People Happy Through Chocolate’ Product knowledge is vital to the brand image. JOB ROLE AND RESPONSIBILITIES Customer Experience – Responsible for providing excellent customer experiences through delivery of our experience program, Phoenix, which will include welcoming customers, exploring the customer needs and being available to answer any questions or provide any support they may need, to deliver an excellent customer journey in our stores through retail, whilst optimizing sales through effective customer experience and selling techniques. Brand – Be a Brand Ambassador and you will share and develop your retail and cocoa knowledge to give all our…
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