AWS Customer Success Management, Officer

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From State Street’s original posting

Who we are looking for We are seeking an experienced AWS professional to join our Customer Experience team, working closely and collaboratively with application development teams and platform engineering teams to design, deploy, and operate scalable AWS applications using IaC, CI/CD, and container technologies. The role requires excellent communication skills and a strong focus on automation, reliability, and deliver consistent, high‑quality customer experience. What you will be responsible for As an AWS Customer Success Officer, you will: • Collaborate closely with application development teams to understand application needs, deployment patterns, and operational requirements • Support customers and development teams in deploying and operating applications on AWS using Infrastructure as Code (IaC), CI/CD pipelines, and container technologies. • Provide guidance on AWS best practices for scalability, reliability, security, and operational excellence. • Proactively identify risks, issues, and improvement opportunities impacting customer experience and application operations • Coordinate with platform, security, and operations teams to resolve issues and drive continuous improvement…