ARAMCO Technical Lead

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From Honeywell’s original posting

KEY RESPONSIBILITIES • Ensure that the customer achieves measurable business outcomes from Honeywell Technology solutions while simplifying customer engagement with Honeywell. • Be the first point of contact for customer operational and service-related needs. • Coordinate internal teams rather than having the customer chase multiple Honeywell Technology contacts. • Manage customer-related interactions across Honeywell Technology systems and functions, including for Process Automation. • Driving key initiatives and strategic programs with key KSA customer • Capture customer feedback. Drive corrective action plans. • Translate customer requirements into internal improvement initiatives. • Develop and execute customer success strategies to drive retention and expansion. • Act as a trusted advisor to customers by understanding their business objectives and aligning Honeywell’s offerings accordingly. • Analyze customer data and feedback to identify opportunities for improvement and growth. • Collaborate with cross-functional teams to ensure a seamless onboarding and implementation process. • Lead and manage programs to ensure successful execution and delivery • Define project scope,…