Payment Operations Asscoiate APAC (Business Continuity)
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From dLocal’s original posting
Why Join dLocal?dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one. What’s the opportunity?: • Be the local execution arm of the Global team, ensuring rapid, effective resolution of daily operational issues at the market and customer level. • Leverage market-specific expertise and time-zone alignment to protect merchant experience and maintain operational continuity. • Work directly with internal teams and external stakeholders (processors, acquirers, card networks, APM providers, issuers) to keep operations running smoothly. What will I be doing?: • Triage, own, and resolve operational incidents end-to-end; provide clear, timely updates to stakeholders. • Engage directly with processors and partners to manage day-to-day operations, escalate issues, and remove…
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