Sr. Supervisor, Facilities Operations, U.S. East (R6094)

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From Shield AI’s original posting

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. What you'll do:: Lead and Develop the Regional Facilities Team • Directly supervise, coach, and develop Facilities Coordinators assigned to the region. • Set priorities, clarify ownership, delegate work, and establish consistent expectations for service, responsiveness, documentation, and follow-through. • Conduct regular team meetings, one-on-ones, performance feedback, development planning, and workload reviews in partnership with People Experience. • Build cross-site coverage plans, balance workload, and maintain continuity during absences, business events, incidents, and periods of rapid growth. • Create a culture of ownership, proactive communication, customer…