Customer Project Manager

Job description preview

From Philips’s original posting

Job Title Customer Project Manager Job Description Customer Project Manager Lead end-to-end customer projects that bring medical equipment from planning through installation, calibration, training, and successful handover, coordinating customers and multiple internal and external partners. Your role • Own and coordinate medical equipment projects end to end activities through delivery, installation, calibration, customer training, and project closeout. • Serve as a technical and operational liasion between the customer and internal teams, adressing moderately complex inquiries, resolving issues, and ensuring customer satisfaction throughtout the project lifecycle. • Collaborate with cross-functional teams, ensuring that all team members are aligned with project objectives, deadlines, and customer requirements, leading to effective coordination between all entities. • Work under general supervision and established processed, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance. • The role requires flexibility for travel and, depending on project needs, availability outside standard working hours, including…