Shared Services Operations Analyst

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From Marsh McLennan’s original posting

Company: Marsh McLennan Agency Description: Graham Company, a division of Marsh McLennan Agency, is an insurance brokerage and consulting firm committed to creating a healthy, safe, and prosperous tomorrow. Summary The Operations Analyst supports business operations through the analysis, validation, reconciliation, and reporting of data within the EPIC system and across related data sources. This role helps ensure data accuracy, supports operational decision-making, identifies trends and process improvement opportunities, and delivers meaningful reporting and insights to business stakeholders. Essential Duties and Responsibilities include, but are not limited, to the following: • Analyze data to identify trends, variances, inconsistencies, and opportunities for operational and financial process improvement. • Prepare, maintain, and distribute recurring and ad hoc reports to support business operations, leadership reporting, direct bill and agency bill accounting activity, and decision-making. • Perform data validation, reconciliation, and quality control activities to ensure the accuracy, completeness, and integrity of EPIC data and alignment with carrier records, commission…