Coupang
CRM Growth Marketer (Customer Growth Marketing)
Seoul, South KoreaPosted 5 days agofulltime
What you'd do
- Plan,execute,and analyze CRM campaigns covering full customer lifecycle from acquisition to retention
- Manage CRM budget planning,spend tracking,and performance-based budget optimization
- Report on CRM KPIs and extract actionable insights to continuously improve campaign outcomes
What they want
- Minimum 9 years of CRM,marketing planning,execution,or performance analysis experience
- Proven track record leading campaign execution in a complex cross-functional matrix organization
- Experience owning full CRM cycle from planning through budget management to ROI reporting
Nice to have
- Experience running large-scale data-driven CRM or growth marketing programs
- Track record designing and analyzing A/B tests to optimize campaign performance metrics