Transaction Health Senior Analyst

Job description preview

From Wise’s original posting

Job Description: We are looking for a Transaction Health Senior Analyst to join our Spend Operations team in Singapore. This is a senior individual contributor role for someone who wants to solve complex payment problems and help more good customer payments succeed. You will use payment knowledge, data and stakeholder conversations to find the cause of payment problems. You will identify practical solutions and lead the work from the first signal to a measured result. Your mission: Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world's first platform to offer true multi-currency banking, and they can spend every day using their Wise debit card. The Spend Operations team is part of the Spend squad. Our mission is to make it reliable, convenient and eventually free to spend anywhere in the world. We have an operational team that works closely with our dedicated Product and Engineering teams across offices on three continents. We also work with card schemes and other Product, Engineering and Operations teams at Wise. How You Will Contribute: Lead Investigations From Start To…