Customer Success Manager, SME & Growth, SEA New Markets

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Singapore, Singapore, SingaporePosted todayfulltime

Apply on Airwallex's career page

Market pay check

Matched to Product planning, PR and market research professionals

Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.

What you'd do

Build relationships and understand customer business models,pain points,and growth plans.
Identify growth opportunities using data,usage trends,and industry knowledge.
Educate customers on Airwallex products to drive activation and adoption.

What they want

Experience in account management,customer success,or similar client-facing commercial roles.
Track record of driving revenue growth within existing accounts.
Strong English and another Southeast Asian language for regional client communication.

Nice to have

Experience in start-up,fintech,e-commerce,tourism,mobile gaming,or software.
Familiarity with CRM tools and data-driven portfolio management and prioritization.
Experience supporting onboarding,adoption,retention,and cross-sell or upsell motions.

Seoulstart's read

Work authorization: Not stated, verify with recruiter
Language beyond English: Another language required or preferred, see description
Context: Singapore seat for SEA SME accounts; minimum bar is English plus a Southeast Asian language,not Korean unless you bring another SEA tongue.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify work-pass eligibility, language requirements, and remote allowances directly with the recruiter.

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