Strategic Customer Success Manager
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From Canva’s original posting
Job Description: Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. This is a hybrid role in Austin, Texas, so you must be able to commute to our office 1-2 times a week. About the team Our Sales and Success (GTM) team supports Canva Enterprise, with the mission to empower every organization to design. Canva Enterprise is an AI platform with design and productivity tools that helps organizations securely and easily create, collaborate, and publish high-impact visual content at scale. Our Customer Success group is dedicated to delivering value for Canva Enterprise customers post-sale by driving adoption, engagement + growth. The team collaborates closely with cross-functional partners to ensure ongoing customer satisfaction and is responsible for retention, renewals, and revenue…
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