Job description preview
From Perplexity’s original posting
WHAT YOU’LL DO - Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them. - Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach. - Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next. - Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility. - Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes. - Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration. QUALIFICATIONS…
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