Associate Technical Services Engineer II (Tues-Sat Shift)

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From MongoDB’s original posting

About the team MongoDB Technical Services Engineers will combine exceptional problem solving and communication skills with deep technical experience to advise customers and solve complex MongoDB problems. They are experts in components of the MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems), and MongoDB Atlas. They combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak to candidates who are based in Milan for our hybrid working model (Tues-Sat Shift). Cool things you’ll do MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people. You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in…