Client Outreach Consultant-1

Job description preview

From TIAA’s original posting

Client Outreach Consultant The Client Outreach Consultant proactively contacts the organization's clients to introduce advisory products and services. Under general supervision, this position works in partnership with the organization's advice partners to reach out to clients. This job reviews client financials to understand their risks and opportunities to recommend the right products and services. Key Responsibilities and Duties • Reaches out to existing clients to introduce the organization’s advice services with the goal of scheduling appointments with the organization’s multiple advice channels. • Collaborates with internal partners to assist in triaging clients who may want to take advantage of the organization’s advisory services. • Uncovers clients' potential financial planning gaps that often include: asset allocation, income planning, estate planning, incapacitation planning needs as well identifying outside investable assets. • Prepares prospective clients for their discovery meetings by setting expectations for what the meeting agenda will look like, as well as educating the clients on what important documents they’ll need to bring to the meeting. • Monitors industry…