Customer Service Partner Operations Manager, Mandarin Speaking (Seoul Based)

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Seoul, KoreaPosted 7 days ago

Apply on Airbnb's career page

Market pay check

Matched to Sales workers

Source: Ministry of Employment and Labor wage information system (wage.go.kr), wage distribution by occupation.

What you'd do

Own holistic performance of assigned partner,service,or language operations
Build operational environments ensuring partners deliver high quality community support
Set up partners and services to deliver exceptional quality community support

What they want

Minimum eight years progressive customer service or operations experience required
At least five years partner management experience in BPO environments required
Demonstrable track record improving performance as partner operations manager

Seoulstart's read

Visa tier (likely): No sponsorship typically needed
Korean language: Korean not required
English friendliness: High: JD in English, foreign-friendly signals
Context: Airbnb global delivery role in Seoul for Mandarin BPO oversight; applicants need existing Korea work authorization because visa sponsorship is unavailable.

This is Seoulstart's analysis of the public job description, not the employer's stated policy. Verify visa sponsorship, language requirements, and remote allowances directly with the recruiter.

Open posting