Principal, Trust and Safety Compliance
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Job description preview
From Coupang’s original posting
Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview The Trust and Safety team at Coupang is responsible for curbing fraud and abuse and thereby improving customer and sellers trust on the platform, while ensuring that genuine customers/ sellers get the best of experiences. Trust and Safety team develops policies and standards, provides appropriate guidance, and helps to implement and monitor controls to identify and mitigate risks across the platform. The team partners with business and operations to design products, services and…
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