Sr. Manager, Technical Customer Success

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From Port’s original posting

Description Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave of AI operating across the SDLC makes engineering more powerful, but also more complex and chaotic. Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, so every team can move as fast as technology allows. Following our $100M Series C, we are in an exciting stage of significant growth and expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself. About the Role We are looking for a Senior Manager, Technical Customer Success. In this role, you will own how the team performs, grows, and operates, reporting directly to the VP of Customer Experience. We have 8 Technical Customer Success Managers working with enterprise and mid-market engineering organizations across the US. They are sharp, technically credible, and do work with customers who have high expectations. Now we need someone to make the whole team better. We are building toward a team of 12, and you will be central to making that growth work. This is not a job for someone who…