Senior Manager, GTM Customer Recruiting

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From MongoDB’s original posting

Role Overview We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires a commercially minded leader who operates with strategic vision and operational rigor. You will balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting. Key Responsibilities Team Leadership and Operational Excellence • Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA • Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations • Drive operational consistency, pipeline health, and high execution standards across all…